Having trouble with Windows 10 or other Microsoft products? https://hypeyellow942.weebly.com/blog/windows-update-error-8024402c-fix. Microsoft can help.
Updated since the launch of Windows 10, the Microsoft Answer Desk page describes all of the support options available to you as a Microsoft customer. You can chat with someone online, pick up the phone and call or visit your local Microsoft store for help. Some of the support options will cost you money, but some are free, especially those concerning Windows 10.
Nov 08, 2018 If you're transferring a Windows 10 license to a new computer or need to reactivate your Windows key, here's my experience using Microsoft Chat Support. Aug 24, 2019 Windows 10 troubleshooting help and support forum, plus thousands of tutorials to help you fix, customize and get the most from Microsoft Windows 10. Windows 10 general discussion, help, advice and support. Mar 11, 2016 Microsoft has made it easier for Windows 10 users to contact Support if you face any problems while using the new OS. See how to use the Contact Support app. Microsoft Support CV: F4ak9GU9a0+SE8CC.14. The Get Help app in Windows 10 provides fast, free support for Microsoft products. Open Get Help app. Contact support in the browser instead. Tell us about the problem you're having and which product you're using.
Microsoft is offering Windows 10 as a free upgrade to Windows 7 and Windows 8.1 users for the first year. To snag the free upgrade, you can reserve your copy through the 'Get Windows 10' icon that appears in the Windows taskbar in the lower right corner, and then wait for it to show up. Alternatively, you can manually upgrade to Windows 10 using Microsoft's free media creation tool.
But what if you're a little skittish about upgrading to Windows 10 on your own? Maybe you're concerned about losing your existing files or settings? Or perhaps you're just worried that something may go wrong. Never fear. Microsoft is here. As part of Microsoft's support options, you can take your PC or tablet into a Windows store, and a store employee will help you upgrade to Windows 10. As the Answer Desk page explains:
Visit a Microsoft store near you for FREE upgrade services. Come into our store with your device and we'll help you get to Windows 10. Our Answer Desk will evaluate your device, make sure you have everything you need for an amazing experience, and take you through all of the new features of Windows 10.
So what other services does Microsoft offer for free? You can chat with someone or call the company's support line. Microsoft can help you with questions concerning accounts and billing, services and apps, and devices such as mobile phones and the Xbox. Just click on the specific category and then a subcategory and you can open up a chat or schedule a call.
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But the company also offers free in-store support. Whether you purchased your computer from Microsoft or another retailer, the Answer Desk folks at your local Microsoft store can assist you for free with the following issues: 1) extended diagnostics on any device; 2) software repair or support; 3) virus and malware removal; 4) PC tune-ups for increased performance; and 5) Recycle for Rewards appraisal, which offers you a Microsoft Store gift card for trading in certain products.
And what if you need more extensive help? That's where you'll have to cough up some money. Certain in-store services as hardware upgrades and data backups will cost you $49 a shot, while recovering deleted files or formatted drives will cost you $149.
Microsoft also offers paid plans that are more comprehensive or allow you to stay at home to get help. A one-hour, one-time support session via chat or phone call will cost you $99. Extended protection and accidental coverage for your laptop along with unlimited software support will cost you $129. And a full year of unlimited personal one-on-one in-store training sessions and software support via online chat, phone or in-store help will cost you $149.
Whether you have questions about Microsoft products, want help with Windows 10 or need more extensive support, you can peruse Microsoft's online Answer Desk page to review all your available options.
Where do you contact Microsoft Support, if you face problems relating to Windows, Office or any other Microsoft software or service? This post will list down some useful resource links, phone numbers, and email ID, from where you can receive help from Microsoft.
Before you begin, I want you to know that this site is owned by me and is in no way affiliated with Microsoft. I have only listed the various ways you can contact Microsoft for help and support. You will have to contact them directly.
Microsoft Support
Microsoft offers support to all customers using its products – and this takes different forms.
- Microsoft Customer Service and Support is available to help you with questions about Microsoft products and services. In this case, a Microsoft representative will help you locate the appropriate resource or team to answer questions. This is meant to be used if you have general customer service questions
- Microsoft Technical Support will provide support options and locate the appropriate support team to resolve technical support issues, which you may be facing. This may include self-help support or assisted support.
To begin with, you can visit this page, mention your country and select the product for which you wish to receive support.
You can also visit this link to:
- Message a Windows Advisor
- Make Microsoft call you back
- Schedule a call.
Windows 10 users can use the Contact Support app.
Microsoft Support Phone Number
You can contact Microsoft Customer Service and Support on the following telephone numbers, Monday through Friday, 5:00 AM – 9:00 PM Pacific Time and Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time:
- In the USA, (800) MICROSOFT (642-7676)
- In Canada, call (877)568-2495
- In India, contact 0008004402130
- In UK, contact 0800 026 03 30
You can get the Microsoft Support telephone number for your country here – and check out the local timings too. Before you begin, its a good idea to keep the name and version of the product you are using, the product identification number or the product key ready. Microsoft representatives will determine the warranty status of the product. The links at the end of this post may help you collect troubleshooting data.
The Customer Service number for Microsoft Corporation in the USA is 1800 102 1100. The Global Customer Service phone numbers for all countries have been mentioned here.
Microsoft Support Chat
You can also contact Microsoft Support by email and chat. If a Customer Service Agent is online and available for a chat here, you will see a message to this effect. If not, you will see Instant Chat: Customer Service Agents are OFFLINE message, on the right side. You may then try and visit this page for Chat support. You can also receive Remote Assistance Support from Microsoft.
You could also use the services of Microsoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft Support executive.
Microsoft also offers a Virtual Support Agent. See if it solves your issues.
Email Microsoft Support
If the Customer Service Agent is offline and if you have any general questions about Microsoft products or services, you can use this form to email Microsoft. They will contact you back via email.
Useful Help & Resource Links
If you need solutions and are willing to search for them, you can do so here on Microsoft Support. Sure, you will always find a lot of tips and troubleshooting tutorials for Windows, here on TWC too.
The Microsoft Support Official Twitter Account is @MicrosoftHelps.
If you need Paid Support from Microsoft, you could try Fix It Center Pro, an automated diagnostic portal to help you resolve your issues.
Support for OEM products
If the question pertains to OEM products which you may be using, you may be required to contact the Computer Manufacturers directly. These links will help you:
- Computer Manufacturers’ Contact Information
- Computer Manufacturers’ Support Phone Numbers and Websites.
But If you purchased a Signature PC from the Microsoft Store, you may call 877-696-7786.
Have Microsoft call you back
To chat, have Microsoft call you back, or to schedule a call, you can visit Microsoft here.
Windows 10 Support
Microsoft has made it easier for Windows 10 users to contact Support if you face any problems while using the new OS. See how to use the Contact Support app. There are other ways to get help for Windows 10. You can contact Microsoft Customer Support at Phone Number 1 800-642-7676 or microsoft.com/contactus. You can now also give or take Tech Support remotely using Quick Assist in Windows 10.
You may want to read these links which may help you when seeking help and support from Microsoft:
- Microsoft Support Diagnostic Tool in Windows 10/8/7, is used by Microsoft Support to help diagnose Windows problems.
- The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions.
- Microsoft Easy Assist allows a Microsoft support professional to remotely connect to your computer and help you solve a problem. Using a secure connection, the support professional can view your desktop and perform diagnostics and troubleshooting steps.
Remember, Microsoft will never contact you on their own, for any problems you may be facing with your computer or Microsoft software and services. And in any case, you will never receive a legitimate call from Microsoft or its partners to charge you for computer fixes. If you do receive such a phone call or an email, stating that they represent Microsoft and proffer help, you can be sure that its a scam! Never give out any details or access to your computer.
NOTE: Please do not trust anyone who promises to help you or anyone who mentions his email ID/contact details in the comments below. If you have a question contact Microsoft directly or search for it here on this site by clicking here. You may be able to find a post about it.
This post will interest you if you ever need to give Microsoft feedback about some of its products and services.
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